Independence Support

Assistance with mobility, transport to appointments, and allied health services to keep you active and engaged.

Personal Care

Personal care services help to keep you living independently at home. You may need help with getting up in the morning and having a shower, getting dressed or taking your medication. You may also need assistance with getting around your house or completing important tasks if your hearing, sight or speech is impaired.

What we can help with

Help with self-care and daily living
Assistance with taking your medication
Continence support (non-clinical)

What’s not covered

Personal expenses like hairdressing or waxing
Items funded through other programs (e.g. medications or dose aids)
Medication given by a nurse
The cost of medications

Transport

Transport services help you stay independent and connected to your community. Whether it’s getting to medical appointments, running errands, or attending social activities, we make it easier for you to get where you need to go. Support may be provided through a driver service or transport vouchers.

What we can help with

Getting to medical appointments
Travel to community and social activities
Assistance with shopping and everyday errands
Support with safe entry, exit, and use of mobility aids
Help understanding and organising transport options

What’s not covered

Vehicle purchases
Car running costs such as fuel, repairs, or tolls
Licence fees or driving lessons
Public transport costs
Holiday or non-care-related travel

Social Support and Community Engagement

Keeping in contact with your community is important for your health and wellbeing. This social support service keeps you connected, whether it’s someone accompanying you to a community or social event, or helping you video chat to a friend on your computer or tablet. This service helps you to stay connected with your community and culture, in person or online.

What we can help with

Group or individual social support
Accompanied activities and Cultural support
Digital education and support
Assistance and expenses to maintain personal affairs

What’s not covered

General expenses such as the cost for tickets, accommodation, membership, or devices
Services that could be subsidised through other programs
Domestic assistance, such as grocery shopping.

Respite Care

Respite services provide temporary relief for carers while ensuring the older person remains safe, respected and supported to maintain independence, connection and wellbeing.